Research

Articles which include original research on virtual teams.

The Mind Has a Body of Its Own

I have been thinking about what one can do in virtual team meetings conducted in virtual worlds to make participants feel and react as if they are face-to-face with other participants. Part of me says that this is an “ideal” that we may never reach. At the same time, I am aware of research (more) indicating that it is possible… Read more →

Manipulate Perceptions to Improve Virtual Team Performance

Betsy’s last post on the power of self-efficacy perceptions reminded me of a recent study by Professor Ellen Langer of Harvard University. I am fascinated by Prof. Langer’s ability to conduct provocative research and have used her ideas in my research on the illusion of control in spreadsheet-based decision making. Prof. Langer’s recent study, which showed that perceptions can be… Read more →

Leading to Increase Commitment in Virtual World Collaboration

It has been almost impossible in the past year to avoid the media hype about virtual worlds and virtual teams. Virtual worlds such as Second Life have received a lot of press claiming that their existence will revolutionize the way we interact and do business. A number of high-ranked universities, including Harvard, have set up campuses and are conducting classes… Read more →

The Future of Virtual Teams: Collaboration in 3D Web

A new report from Forrester Research is encouraging businesses to consider virtual worlds as a necessary next step in helping collaboration among team members and businesses. Reports such as this strengthen our conviction that, just as the Internet revolutionized the way we communicate and collaborate with each other, virtual worlds and the 3D world wide web will soon have the same transformational effects on the way we communicate and collaborate.

Motivation in Virtual Teams: Lessons from Virtual Worlds

Last week I read a report called Leadership in Games and at Work: Implications for the Enterprise of Massively Multiplayer Online Role-playing Games (MMOGs), put out by an organization called Seriosity (condensed report, full report). Their study investigated the lessons that MMOGs might have for leadership in the workplace, with the suggestion that experience in MMOGs or virtual worlds crosses… Read more →

Culture Matters in Virtual Teams

Leaders of virtual teams often talk about having to deal with cultural challenges in their teams. Yet, they have been offered little to help them think systematically about how to adjust their leadership when dealing with such challenges. Things are beginning to change, however. During the recently held International Conference on Information Systems in Montreal, I had the pleasure of… Read more →

A Mashup for Virtual Team Collaboration

In my last post I suggested that simply copying and pasting the real world into a virtual environment is likely not enough to optimize virtual world collaboration. Sun Microsystems is a company that seems to understand this and is utilizing the company’s virtual world in an interesting way. Rather than make everything a carbon-copy of the real world, Sun is… Read more →

Building Trust in Virtual Teams

People in organizations have known for a long time that trust is an important antecedent of effective teamwork. So it would make sense for this to hold true not only in face to face groups, but also for virtual teams. This week the Leading Virtually team came across a posting by Bridge the Distance offering help in building trust in… Read more →